Shipping Policy

At Bu-Turaab Fragrance

 we are committed to delivering your orders with the utmost care and efficiency. Please review our Shipping Policy to understand our delivery timelines, charges, and procedures.

1. Shipping within Pakistan
Bu-Turab Fragrance currently offers shipping to all regions within Pakistan. Once your order is processed, it will be dispatched and typically delivered within 3-5 business days. Delivery times may vary depending on your location and local logistics conditions.

2. Order Processing Times
Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will begin processing the next business day. Processing typically takes 1-2 business days.

3. Shipping Charges

Standard Shipping: Standard shipping rates are applied at checkout and are calculated based on the weight and destination of the order.
Free Shipping: We may offer free shipping on promotional events or for orders above a certain value. Check our website regularly for updated offers.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your order from dispatch to delivery.

5. Delivery Delays
While we strive to meet our delivery timelines, certain circumstances beyond our control (e.g., weather, holidays, or courier delays) may cause delays. In such cases, we will notify you promptly and provide updates.

6. Undeliverable Packages
If a package is deemed undeliverable due to an incorrect address or inability to contact the recipient, it may be returned to us. In this case, we will reach out to arrange re-shipment, and additional shipping charges may apply.

7. Damaged or Lost Packages
In the unlikely event your package is damaged or lost during transit, please contact us immediately. We will work with the courier service to resolve the issue promptly. Bu-Turab Fragrance is not liable for any damages after the package has been delivered.

8. Contact Us
For any questions regarding our Shipping Policy or assistance with your order, please contact us:

Email: hellobuturaab@gmail.com
Phone: +92333-8787676

             +923126686124